Shipping & Policy
Fast delivery across India
Free Shipping
On orders above Rs. 499
Fast Delivery
3-7 business days
No Refunds / Exchanges
Currently, for hygiene reasons
Shipping Policy
Delivery Charges
- Orders above Rs. 499: FREE shipping
- Orders below Rs. 499: Rs. 49 flat rate
Delivery Time
- Metro cities: 3-5 business days
- Other cities: 5-7 business days
- Remote areas: 7-10 business days
Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order on our website or the courier partner's website.
Returns & Exchange Policy
Refunds & Exchanges
As these are olfactory products — enjoyed differently by each person, much like taste — and for hygiene reasons, we are currently unable to offer refunds or exchanges. These aromatic items are made to be burned and cannot be resold once dispatched. If a product doesn't meet your expectations, please reach us using the contact details printed on every pack.
Questions or Concerns?
For any product-related queries, email us at contact.us@centraders.com with your order number.
Need Help?
Contact our support team for any shipping or product queries.
Email: contact.us@centraders.com
Phone: (+91) 9667-269-711